#sos-chat-root{position:relative;z-index:99990}#sos-chat-fab{position:fixed;left:20px;bottom:48px;z-index:99991;width:56px;height:56px;border-radius:50%;background:#3B4333;border:0;padding:0;cursor:pointer;box-shadow:0 4px 16px rgb(35 42 30 / .28);display:flex;align-items:center;justify-content:center;transition:background .18s ease,transform .18s ease}#sos-chat-fab:hover{background:#2E352A;transform:translateY(-1px)}#sos-chat-fab svg{fill:#FAF9F6}#sos-chat-fab .sos-fab-chat{width:26px;height:26px;fill:none;stroke:#FAF9F6;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}#sos-chat-fab .sos-fab-close{width:24px;height:24px}#sos-chat-fab:focus-visible{outline-offset:3px}#sos-chat-fab .sos-fab-close{display:none}#sos-chat-fab.is-open .sos-fab-chat{display:none}#sos-chat-fab.is-open .sos-fab-close{display:block}#sos-chat-fab .sos-fab-status{position:absolute;top:0;right:0;z-index:1;width:12px;height:12px;box-sizing:content-box;border-radius:50%;background:#22c55e;border:2px solid #fff;animation:sos-pulse 2s ease-out infinite}@keyframes sos-pulse{0%{box-shadow:0 0 0 0 rgb(34 197 94 / .55)}70%{box-shadow:0 0 0 5px #fff0}100%{box-shadow:0 0 0 0 #fff0}}#sos-chat-window{position:fixed;left:20px;bottom:116px;z-index:99991;width:370px;max-width:calc(100vw - 40px);height:560px;max-height:calc(100vh - 120px);background:#fff;border:1px solid #E5E5E5;border-radius:12px;box-shadow:0 12px 40px rgb(35 42 30 / .22);display:flex;flex-direction:column;overflow:hidden;opacity:0;visibility:hidden;transform:translateY(12px);transition:opacity .22s ease,transform .22s ease,visibility .22s}#sos-chat-window.is-open{opacity:1;visibility:visible;transform:translateY(0)}.sos-chat-header{display:flex;align-items:center;gap:12px;background:#3B4333;color:#FAF9F6;padding:14px 16px}.sos-chat-header-info{flex:1;min-width:0;display:flex;align-items:center;gap:8px}.sos-chat-status{flex:0 0 auto;width:10px;height:10px;box-sizing:content-box;border-radius:50%;background:#22c55e;border:2px solid #fff}.sos-chat-header-name{font-weight:600;font-size:15px;line-height:1.2}.sos-chat-header-mark{height:24px;width:auto;flex:0 0 auto;fill:#FAF9F6}#sos-chat-window .sos-chat-close-btn{background:0 0;border:0;cursor:pointer;padding:6px;line-height:0;border-radius:6px;flex:0 0 auto;color:#FAF9F6}#sos-chat-window .sos-chat-close-btn:hover{background:#2E352A}#sos-chat-window .sos-chat-close-btn:focus-visible{outline-offset:2px}#sos-chat-window .sos-chat-close-btn svg{width:18px;height:18px;fill:#FAF9F6;display:block}.sos-chat-messages{flex:1 1 auto;min-height:0;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:#FAF9F6}.sos-msg{display:flex}.sos-msg--user{justify-content:flex-end}.sos-msg__bubble{max-width:84%;padding:10px 13px;border-radius:12px;font-size:14px;line-height:1.45;white-space:pre-wrap;word-wrap:break-word}.sos-msg--user .sos-msg__bubble{background:#3B4333;color:#FAF9F6;border-bottom-right-radius:4px}.sos-msg--bot .sos-msg__bubble{background:#F3ECE1;color:#232A1E;border-bottom-left-radius:4px}.sos-msg--agent{flex-direction:column;align-items:flex-start}.sos-msg__who{font-size:11px;font-weight:600;line-height:1.4;letter-spacing:.02em;color:#3B4333;margin:0 0 3px 3px}.sos-msg--agent .sos-msg__bubble{background:#E6EAE0;color:#232A1E;border-left:3px solid #A28362;border-radius:12px;border-bottom-left-radius:4px}.sos-sys{align-self:center;max-width:92%;text-align:center;font-size:12px;line-height:1.5;color:#6B7364;padding:2px 4px}.sos-typing__bubble{display:inline-flex;gap:5px;padding:12px 14px;background:#F3ECE1;border-radius:12px;border-bottom-left-radius:4px}.sos-typing__dot{width:7px;height:7px;border-radius:50%;background:#6B7364;animation:sos-typing 1.2s infinite ease-in-out}.sos-typing__dot:nth-child(2){animation-delay:.15s}.sos-typing__dot:nth-child(3){animation-delay:.3s}@keyframes sos-typing{0%,100%,60%{transform:translateY(0);opacity:.5}30%{transform:translateY(-4px);opacity:1}}@media (prefers-reduced-motion:reduce){#sos-chat-fab .sos-fab-status,.sos-typing__dot{animation:none}#sos-chat-fab,#sos-chat-window{transition:none}}.sos-chat-error{display:none;padding:8px 16px;font-size:13px;background:rgb(163 58 46 / .08);color:#A33A2E;border-top:1px solid rgb(163 58 46 / .25)}.sos-chat-error.visible{display:block}.sos-chat-footer{display:flex;align-items:center;gap:8px;padding:10px 12px;border-top:1px solid #E5E5E5;background:#fff}#sos-chat-window .sos-chat-input{flex:1 1 0%;min-width:0;resize:none;border:1px solid #E5E5E5;border-radius:8px;padding:10px 12px;font-family:inherit;font-size:14px;line-height:22px;height:44px;min-height:44px;max-height:110px;overflow-y:auto;background:#FAF9F6;color:#232A1E}#sos-chat-window .sos-chat-input:focus{border-color:#3B4333}#sos-chat-window .sos-chat-input::placeholder{color:#6B7364}#sos-chat-window .sos-chat-send{background:#3B4333;border:0;border-radius:8px;cursor:pointer;width:40px;height:40px;min-height:0;padding:0;flex:0 0 auto;align-self:center;display:flex;align-items:center;justify-content:center;transition:background .18s ease}#sos-chat-window .sos-chat-send:hover{background:#2E352A}#sos-chat-window .sos-chat-send:disabled{background:#6B7364;cursor:default}#sos-chat-window .sos-chat-send:focus-visible{outline-offset:2px}#sos-chat-window .sos-chat-send svg{width:18px;height:18px;flex:0 0 auto;fill:#FAF9F6}@media (max-width:1024px){#sos-chat-fab{bottom:calc(12px + 55px + var(--wd-sticky-btn-height,0px))}#sos-chat-window{bottom:calc(80px + 55px + var(--wd-sticky-btn-height,0px));max-height:calc(100vh - 155px)}}@media (max-width:480px){#sos-chat-window{right:10px;left:10px;width:auto;max-width:none;height:70vh;max-height:calc(100vh - 155px)}}